Returns & Refunds

We want you to be happy with every order. If something isn't right, here's how returns and refunds work.

Return window

You have 3 days from receiving your order to request a return. To be eligible, items must be unused, in original condition and packaging, with proof of purchase.

Damaged or wrong items

Please inspect your order on delivery. If an item is defective, damaged, or incorrect, contact us immediately and we'll make it right.

Non-returnable

Clearance/sale items and gift cards cannot be returned. Items sent back without first requesting a return will not be accepted.

How to start a return

Email help@impression4u.com or call +91 92054 64658 with your order number. We'll confirm the return address and next steps.

Refunds

Once your return is received and approved, refunds are processed to the original payment method within up to 10 business days. Your bank may take additional time to reflect it.

Cancellations

Need to cancel or change an order? Contact us before it is dispatched and we'll help.